Shipping Policy

1. Our Shipping Commitment

At buildabearsale.com, we are dedicated to bringing your favorite stuffed animals and accessories to your doorstep as quickly and reliably as possible. We work with trusted global logistics partners to ensure that your customized gifts arrive in perfect condition, no matter where you are located.

2. Processing Time

We understand you are eager to receive your order.

  • Handling Time: All orders are processed, quality-checked, and dispatched within 1-3 business days.

  • Order Confirmation: Once your order is placed, you will receive a confirmation email. A second email containing tracking information will be sent as soon as your package leaves our warehouse.

3. Shipping Rates and Currency

To provide the best value to our customers, we have simplified our shipping costs:

  • Free Worldwide Shipping: We offer 100% Free Shipping on all items available in our store. There are no minimum purchase requirements or hidden delivery fees.

  • Unified Currency: All transactions, including shipping-related documentation, are processed in USD.

4. Delivery Timelines

We maintain a consistent and transparent delivery schedule for all our customers. Whether you are ordering locally or internationally, our shipping standards remain the same:

  • Standard Delivery: The estimated delivery time is 6-12 business days after the order has been processed.

  • Unified Service: Please note that all shipments, including those that might traditionally be categorized as domestic or international, follow this reliable 6-12 day arrival window. We do not require separate declarations for different regions, ensuring a simple and straightforward experience for every shopper.

5. Order Tracking

We believe in keeping you informed every step of the way:

  • Tracking Numbers: As soon as your order is shipped, we will provide a tracking number via email.

  • Real-Time Updates: You can use this number on our website or through the carrier’s portal to monitor your package's journey until it reaches your door.

6. Delivery Address & Accuracy

To ensure your package arrives within the 6-12 day timeframe, please provide an accurate and complete shipping address at checkout. We are not responsible for delays caused by incorrect address information provided by the customer.

7. Shipping Inquiries

If your package has not arrived within the estimated timeframe, or if you have any questions regarding your shipment, our customer service team is ready to assist you.

Email: press@buildabearsale.com

Thank you for shopping with buildabearsale.com. We look forward to delivering joy to your home!